We will retain your Personal Information as set out in the following table, except where we are otherwise required to retain such data in accordance with law. Should you or we terminate your account for any reason, we will take steps to ensure that your Personal Information is no longer available through WeChat, or otherwise used by us, within a reasonable period of time (subject to technical limitations) after such account termination.
| Information Type | Retention Period |
|---|---|
| Registration data: Your name, user alias, password, gender, IP address | Until such time as you instruct WeChat to delete your account or you have not logged in for 180 days. Your account will be permanently deleted within 60 days of both verification of account ownership and the account deletion request. |
| Registration data: Mobile number, QQ, Facebook, Google, or email account used to register account | Until such time as you instruct WeChat to delete your account or you have not logged in for 180 days. Your account will be permanently deleted within 60 days of both verification of account ownership and the account deletion request. Subsequent to account deletion, aggregated registration data is retained for spam prevention and systems security purposes. |
| Login data | Information is retained for a period of 3 months from the date of such log in. |
| User profile search data | Until you request removal or amendment of the Personal Information or your account is deleted, whichever is earlier. |
| Profile data (viewable by all users) | Until you request removal or amendment of the Personal Information or your account is deleted, whichever is earlier (however, the data may be available if cached on third party services). |
| Profile data - profile photo (viewable by all users) | Until you request removal or amendment of the Personal Information or your account is deleted, whichever is earlier (however, the data may be available if cached on third party services for a period up to 60 days). |
| Profile data - profile name (viewable by all users) | Information is retained for a period of up to 60 days after requesting removal, amending your information, or when your account is deleted, whichever is earlier. |
| Additional account security | Until you request removal or amendment of the Personal Information or your account is deleted, whichever is earlier (however, the data may be available if cached on third party services). |
| Chat – non-persistent and semi-persistent communication between users | Data is retained for a period of 120 hours from the time of the relevant interaction and then permanently deleted. |
| Chat - media such as images, video, audio, and files | Data is retained for a period of 120 hours from the time of the relevant interaction and then permanently deleted. |
| Contacts list | Until you request removal or amendment of the Personal Information or your account is deleted, whichever is earlier. |
| Location-based services and Location-based media | Data is retained for a period of 24 hours from the time of the relevant interaction and then permanently deleted. |
| Moments and Favorites -- data and media | Until you request removal or amendment of the Personal Information or your account is deleted, whichever is earlier (however, the data may be available if cached on third party services). |
| OpenID and Open ID media (given to third parties) | Until you unfollow the third party developer’s application, Official Account, Mini Program or similar, or your account is deleted, whichever is earlier. |
| Provision of third party products and services (i.e. if you are a provider of an Official Account or Mini Program) | Until such time as you instruct WeChat to delete your account. Your account will be permanently deleted within 60 days of both verification of account ownership and the account deletion request. Please note that the information disclosed to the third party is controlled by them. We will use reasonable efforts to seek that they delete such information when we do. |
| Information provided to an Official Account / Mini Program | Until such time as you instruct WeChat to delete your account or you withdraw your permission / unfollow such third party. Please note that the information disclosed to the third party is controlled by them. We will use reasonable efforts to seek that they delete such information when we do. |
| Information provided to customer service | Until such time as you instruct WeChat to delete your account. Your account will be permanently deleted within 60 days of the account deletion request. |
| Metadata / Log Data | Data is retained for 3 months from the date of log in and then permanently deleted. |
| Device Data | Until such time as you instruct WeChat to delete your account. Your account will be permanently deleted within 60 days of the account deletion request. |
| Social Connect Information | Until such time as you instruct WeChat to delete your account or unbind your social account from your WeChat account. Your account will be permanently deleted within 60 days of the account deletion request. |
| Cookies | Data is retained for 3 months from the date of log in and then permanently deleted. |
